Return Policy

General Information

Thanks for shopping at ctcnatural.com

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.

Please email info@ctcnatural.com

Returns

Our policy lasts 30-days from the date you received it.  If 30-days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We have a no hassle return policy and will take a product back within those 30-days.

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Damage During Shipping

We take customer satisfaction very seriously. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse.

Please check your shipment carefully upon arrival to ensure it has not been damage during shipping. All claims for damage product must be made within 48 hours. Please contact us and provide detailed information for any product damage shipping within that time.